Privacy Policy

1. INTRODUCTION

Adsyntra AI (“Adsyntra AI”, “we”, “us”, or “our”) is a digital marketing, advertising, automation, CRM, artificial intelligence and technology services business operated by Mohit Lakhera as a sole proprietor from Jabalpur, Madhya Pradesh, India.

This Privacy Policy explains how we collect, receive, use, disclose, store, protect and otherwise process personal information and personal data when you:

• visit or use AdsyntraAI.in;
• submit an enquiry or lead form;
• contact us through email, WhatsApp, social media or other communication channels;
• request or purchase our services;
• communicate with us as a client, prospective client, representative, employee, contractor or business contact;
• interact with advertisements, landing pages or other digital properties operated by us; or
• otherwise provide information to us in connection with our business.

We aim to process personal data in a lawful, fair, transparent and purpose-specific manner and to apply appropriate technical and organisational safeguards.

This Privacy Policy should be read together with our Terms & Conditions, Client Service Agreement, Cookie Policy, Data Processing Terms and other applicable policies.

2. WHO IS RESPONSIBLE FOR YOUR DATA?

For personal data that Adsyntra AI collects and processes for its own business purposes, the relevant business entity is:

Adsyntra AI

Operated by: Mohit Lakhera

Business structure: Sole Proprietorship

Location: Jabalpur, Madhya Pradesh, India

Email: official@wolfsmedia.in

Depending on the nature of a particular engagement, Adsyntra AI may process personal data on behalf of a client.

In such circumstances, the client may determine the purpose and manner of processing, while Adsyntra AI may act as a service provider/data processor or equivalent role under applicable law.

The precise allocation of responsibilities may be established through the applicable Client Service Agreement, Data Processing Agreement or Statement of Work.

3. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect different categories of information.

3.1 Information you provide directly

This may include:

• full name;
• email address;
• telephone/mobile number;
• WhatsApp number;
• company/business name;
• job title or role;
• website URL;
• business type or industry;
• approximate business/revenue information;
• advertising budget information;
• marketing requirements;
• messages and enquiries;
• information provided during consultation calls;
• information included in documents or files you voluntarily provide;
• billing and transaction information;
• information required for contracts, invoices and business records; and
• other information you voluntarily submit.

We will seek to collect information that is reasonably relevant to the purpose for which it is being collected.

4. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website or interact with our digital properties, certain information may be collected automatically.

Depending on the technology implemented on our website, this may include:

• IP address;
• browser type;
• device type;
• operating system;
• approximate geographic information derived from technical data;
• pages visited;
• referring website;
• date and time of access;
• interaction and usage information;
• advertising identifiers;
• conversion and campaign information;
• cookies and similar technologies; and
• technical logs and security information.

The specific technologies actually deployed on the website may change over time.

5. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, tags, scripts and similar technologies for purposes including:

• website functionality;
• security;
• analytics;
• understanding website usage;
• measuring advertising campaigns;
• conversion tracking;
• improving landing pages and user experience;
• attribution;
• remarketing, where permitted;
• preventing fraud or abuse; and
• marketing and advertising measurement.

Third-party platforms may also place or receive cookies or similar identifiers when their technologies are integrated into our website.

Examples may include analytics, advertising, payment, CRM, communication and marketing platforms.

Our separate Cookie Policy will describe the categories of cookies and tracking technologies used on the website and available controls in greater detail.

6. HOW WE USE PERSONAL DATA

We may process personal data for purposes including:

A. Providing services

• evaluating enquiries;
• communicating with prospective clients;
• onboarding clients;
• providing marketing and advertising services;
• managing campaigns;
• providing CRM and automation services;
• providing AI-related services;
• providing websites, landing pages and technology services;
• providing customer support;
• managing projects and deliverables.

B. Business administration

• preparing proposals;
• entering into contracts;
• issuing invoices;
• processing payments;
• maintaining accounting and business records;
• managing subscriptions and renewals;
• communicating about service changes;
• preventing fraud or misuse.

C. Marketing

Where legally permitted and subject to applicable consent/opt-out requirements, we may use contact information to:

• send business communications;
• send service-related information;
• send promotional communications;
• provide offers or updates;
• conduct email marketing;
• conduct WhatsApp or other messaging campaigns.

You may have the right to withdraw consent or opt out from certain promotional communications.

D. Website and service improvement

We may analyse usage and performance data to:

• improve our website;
• improve our services;
• identify technical issues;
• understand user behaviour;
• improve campaigns and conversion systems;
• develop or improve products and systems.

E. Security and legal compliance

We may process information to:

• detect and prevent fraud;
• protect systems and accounts;
• investigate security incidents;
• enforce contractual terms;
• respond to lawful requests;
• comply with applicable legal obligations;
• establish, exercise or defend legal claims.

7. CLIENT DATA AND CUSTOMER/LEAD DATA

Adsyntra AI may receive or process personal data belonging to a client's customers, prospects, employees, users or other individuals.

Examples may include:

• names;
• phone numbers;
• email addresses;
• enquiry information;
• lead information;
• customer communication;
• CRM records;
• WhatsApp conversations;
• social-media interactions;
• website enquiry information;
• campaign/conversion information.

Where Adsyntra AI processes such information on behalf of a client, we generally process it according to the client's documented instructions and the applicable service agreement.

The client remains responsible for ensuring that it has an appropriate legal basis, notice, consent or other authorization required by applicable law to provide such data to Adsyntra AI.

Clients must not provide us with personal data that they are not legally entitled to provide.

8. USE OF OUR OWN SYSTEMS AND THIRD-PARTY PLATFORMS

Depending on the project, Adsyntra AI may use its own systems, client systems or third-party technology platforms.

These may include, depending on the project:

• CRM platforms;
• advertising platforms;
• analytics platforms;
• communication platforms;
• WhatsApp or similar messaging services;
• cloud-storage providers;
• website/hosting providers;
• payment processors;
• automation platforms;
• AI platforms;
• scheduling platforms;
• email platforms; and
• security or infrastructure providers.

The exact platforms used may vary by client and project.

Where third-party providers process personal data on our behalf, we seek to use providers and contractual arrangements appropriate to the nature of the processing and applicable legal requirements.

9. ARTIFICIAL INTELLIGENCE

Depending on the service selected by a client, Adsyntra AI may use artificial intelligence or machine-learning technologies for purposes such as:

• customer support;
• lead qualification;
• content generation;
• campaign assistance;
• data analysis;
• automation;
• workflow optimisation;
• chatbots or AI agents;
• marketing operations.

AI processing will depend on the specific service and client agreement.

Personal data will not knowingly be submitted to an AI service for a purpose unrelated to the agreed service or disclosed purpose.

Where a client requests an AI system that processes its customer data, the applicable service agreement may contain additional requirements concerning data access, processing, security, retention and third-party AI providers.

10. AI-GENERATED COMMUNICATIONS

Where an AI agent or automated system communicates with a user on behalf of Adsyntra AI or one of our clients, the communication may be automated or partially automated.

The applicable service configuration may determine whether human review is available or required.

AI systems can produce inaccurate or incomplete outputs. AI-generated information should not automatically be treated as professional, legal, financial, medical or other regulated advice unless specifically reviewed and provided by an appropriately qualified person.

11. MARKETING COMMUNICATIONS

Where permitted by applicable law, we may communicate with you through:

• email;
• WhatsApp;
• telephone;
• SMS;
• social-media messaging;
• other business communication channels.

Marketing communications will be subject to applicable consent, notice and opt-out requirements.

You may request that we stop sending promotional communications by contacting:

official@wolfsmedia.in Where technically available, you may also use the unsubscribe or opt-out mechanism provided in the communication.

Stopping marketing communications will not necessarily stop essential service, contractual, billing, security or legal communications.

12. SHARING AND DISCLOSURE OF INFORMATION

We do not intend to sell personal data as a standalone commercial product.

We may disclose or provide access to personal data where reasonably necessary for:

Service providers

Third-party vendors assisting us with:

• hosting;
• cloud infrastructure;
• CRM;
• analytics;
• advertising;
• payment processing;
• communication;
• AI services;
• automation;
• security;
• customer support;
• professional services.

Clients

Where Adsyntra processes data on behalf of a client, information may be returned, transferred or made available to the relevant client as required by the applicable engagement.

Legal and regulatory authorities

We may disclose information where required or permitted by applicable law, regulation, court order, governmental request or lawful process.

Business transactions

Personal data may be disclosed as reasonably necessary in connection with a merger, acquisition, restructuring, financing, sale of assets or other business transaction, subject to applicable law.

Protection of rights

We may disclose information where reasonably necessary to:

• protect our rights;
• protect users;
• investigate fraud;
• enforce agreements;
• prevent security threats;
• establish or defend legal claims.

13. INTERNATIONAL DATA TRANSFERS

Because Adsyntra AI accepts international clients and may use technology providers operating in different jurisdictions, personal data may be processed or stored outside India.

Where required by applicable law, we will seek to implement appropriate contractual, organisational or technical safeguards for international transfers.

International clients may have additional rights under the laws applicable to them.

Nothing in this Privacy Policy is intended to exclude mandatory rights that cannot legally be excluded.

14. DATA SECURITY

We seek to implement reasonable technical and organisational measures appropriate to the nature and risk of the personal data we process.

Depending on the circumstances, these may include:

• access controls;
• account permissions;
• authentication controls;
• secure transmission where appropriate;
• limited access to client systems;
• vendor controls;
• security monitoring;
• backups;
• confidentiality obligations;
• internal procedures for handling sensitive information.

No internet transmission, cloud system or electronic storage system can be guaranteed to be completely secure.

Accordingly, we cannot promise absolute or 100% security.

15. ACCOUNT ACCESS AND PASSWORDS

Where technically possible, clients should provide Adsyntra AI with official account access, role-based permissions or platform invitations rather than sharing passwords.

Clients remain responsible for maintaining the security of their own accounts and access credentials.

If a client voluntarily provides credentials, Adsyntra AI will handle them only for legitimate service purposes and according to applicable security procedures.

Clients should notify us promptly if they believe credentials or access have been compromised.

16. DATA RETENTION

We retain personal data only for as long as reasonably necessary for the relevant purpose, contractual relationship, legitimate business requirements, legal obligations, dispute resolution, security, accounting, taxation or other applicable requirements.

Retention periods may therefore vary depending on:

• the nature of the information;
• the purpose for which it was collected;
• the client relationship;
• contractual requirements;
• legal obligations;
• accounting and tax requirements;
• security requirements;
• pending or potential disputes.

When personal data is no longer reasonably required and there is no legal or legitimate reason to retain it, we may delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

Specific client agreements may establish different data-return or deletion procedures.

17. YOUR DATA PROTECTION RIGHTS

Depending on your location and the laws applicable to your personal data, you may have rights including:

• obtaining information about processing;
• requesting access to personal data;
• requesting correction of inaccurate information;
• requesting deletion/erasure where legally applicable;
• withdrawing consent where processing is based on consent;
• opting out of certain marketing communications;
• raising a complaint or grievance;
• requesting information concerning processing activities where applicable.

The availability and scope of these rights depend on the applicable law and the circumstances of processing.

For requests relating to personal data processed directly by Adsyntra AI, contact:

official@wolfsmedia.in

18. WITHDRAWAL OF CONSENT

Where processing is based on consent, you may request withdrawal of consent through an appropriate mechanism made available by us.

Withdrawal of consent does not affect processing that occurred lawfully before withdrawal.

Withdrawal may also not be possible where another lawful basis permits or requires continued processing.

Where withdrawal prevents us from providing a service that requires the relevant information, certain services or functionality may no longer be available.

19. DATA ACCURACY

You should provide accurate and up-to-date information when interacting with Adsyntra AI.

If information you have provided becomes inaccurate or incomplete, you may contact us to request appropriate correction, subject to applicable law.

Clients are responsible for the accuracy and lawful collection of customer/lead data that they provide to Adsyntra AI for processing.

20. CHILDREN'S DATA

Our services are primarily intended for businesses and adults.

We do not knowingly seek to collect children's personal data for purposes unrelated to the services we provide.

Where a service involves processing children's personal data on behalf of a client, additional contractual, consent, verification, security and legal requirements may apply.

Clients must not provide children's personal data to Adsyntra AI unless they have the legal authority and appropriate safeguards required for that processing.

21. THIRD-PARTY WEBSITES AND SERVICES

Our website or communications may contain links to websites, applications or services operated by third parties.

We do not control those third parties and are not responsible for their independent privacy practices.

You should review the privacy policies of third-party websites and services before providing them with personal information.

22. PAYMENT INFORMATION

Payments may be processed through third-party payment providers.

Depending on the payment method, we may receive information such as:

• transaction ID;
• payment status;
• billing name;
• billing email;
• limited transaction information.

Full card or banking credentials may be processed directly by the applicable payment provider rather than stored by Adsyntra AI.

Third-party payment providers operate under their own terms and privacy policies.

23. BUSINESS COMMUNICATION RECORDS

We may retain communications such as:

• emails;
• WhatsApp messages;
• project discussions;
• meeting notes;
• proposals;
• contracts;
• approvals;
• invoices;
• service requests.

These records may be retained for operational, contractual, security, accounting, legal and dispute-resolution purposes.

24. DATA BREACHES AND SECURITY INCIDENTS

If we become aware of a personal-data breach or security incident affecting personal data processed by us, we will assess and respond to the incident according to applicable law and our internal security procedures.

Where notification is legally required, we will provide notifications to the relevant parties and/or authorities within the time and manner required by applicable law.

Where Adsyntra processes data on behalf of a client, the applicable agreement may establish additional incident-notification procedures.

25. PRIVACY REQUESTS AND GRIEVANCES

For privacy questions, requests, concerns or grievances, contact:

Email: official@wolfsmedia.in

Please include enough information for us to understand and verify the request.

We may request reasonable information to verify the identity or authority of the person making a data request, particularly where fulfilling the request could disclose personal information to an unauthorised person.

We aim to respond to valid requests within the period required by applicable law.

Where a specific legal framework provides a different procedure, that procedure will apply.

26. CLIENT DATA REQUESTS

Where Adsyntra AI processes personal data on behalf of a client, individuals seeking access, correction, deletion or other rights regarding that data may, depending on the applicable legal framework, need to contact the relevant client/data controller/fiduciary first.

Where we receive such a request directly, we may:

• assist the relevant client;
• forward the request to the relevant client where appropriate;
• respond directly where legally required;
• take reasonable steps to protect the requester's information.

27. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect:

• changes in our services;
• changes in technology;
• changes in third-party providers;
• changes in applicable law;
• changes in our data-processing practices;
• security or operational improvements.

The updated version will be published on this website with a revised “Last Updated” date.

Where required by applicable law, we may provide additional notice or obtain consent for material changes.

28. GOVERNING LEGAL FRAMEWORK

This Privacy Policy is intended to operate in conjunction with applicable laws and regulations relating to privacy, data protection, consumer protection, electronic communications, advertising and information security.

For users in India, this may include applicable provisions of the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable Indian laws and regulations as they become applicable to the relevant processing activity. The DPDP Rules were notified on 13 November 2025 and contain a phased commencement structure.

For users located outside India, additional privacy or data-protection laws may apply depending on the user's location, the nature of the services and the processing activities involved.

Nothing in this Privacy Policy is intended to unlawfully exclude or limit any mandatory right or protection available under applicable law.

29. CONTACT US

For all privacy-related questions, requests or grievances:

Adsyntra AI Operated by Mohit Lakhera Jabalpur, Madhya Pradesh, India

Email: official@wolfsmedia.in

End of Privacy Policy

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